My top 5

 

1. SWOT analysis: I always admire analysis, that can make us effective.
2. SMART: Is a way of thinking which leads us to result
3. ZERO moment: A very good observation, I have never think about it.
4. Business maturity level: It can help to see where we are now.

5. Online branding: We live in the era of brands, online branding will be more and more important, more and more people will deal with it, so it will be more and more hard.

That was the: The big 5